Due to personal hygiene and safety standards in skincare and cosmetics, all sales are final. We do not accept returns based on change of mind, personal preference, or if the product has been opened or used.

We only accept returns or offer replacements if:

  • The product arrives damaged, leaked, or defective
  • An incorrect item was delivered

To request a return or replacement:

  1. Contact us within 24–48 hours of receiving your order.
  2. Provide your order details and a clear photo/video of the issue.
  3. Our team will review your case and assist you.

If approved, we will arrange a replacement or issue store credit.

Your satisfaction matters — we’re here to help with any concerns.